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Practice Operations
Client Intake Coordinator
Full-timePart-time Fort Worth clinic
The first voice a person in a hard season hears, and the warm handoff that decides whether they come back.
The work
Most people who call a therapy practice are calling on their worst week and have already talked themselves out of it twice. What happens in that first four minutes decides whether they ever arrive.
Intake here means real clinical adjacency: matching a caller to the right clinician out of a large team, holding the ones who are not ready yet, and knowing when a call needs to go straight to someone licensed.
What you bring
Front-line experience in health or careComfort with crisis callsStrong written English
The focus
First contactClinician matchingSchedulingWarm handoffCrisis triage
What the house provides
- Training and clear escalation paths, never guesswork
- Systems that actually work rather than a shared inbox
- A team that treats admin as care
- Room to grow into practice coordination